Refund policy
Refunds and Returns
Due to the customized nature of our products, we do not offer refunds or exchanges unless the item is:
Defective
Incorrect (wrong item or design)
Damaged during shipping
If you believe you’ve received a faulty product, please contact us within 7 days of receiving your order. Include your order number, a brief description of the issue, and clear photos of the product.
Non-Refundable Items
Customized or personalized items
Final sale or clearance items
Items returned without prior approval
Process
Email our team at info@theclothing-society.com within 7 days of receiving your order.
Once approved, we will either:
Replace the item free of charge
Offer a refund (only in approved cases)
